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Purchase Policy

Last updated October 8, 2026

Status of this page

This page is a draft. Wendi has not confirmed it yet. Until she does and this notice comes down, treat it as not yet in force.

Anything marked “Pending” has not been settled. It is left open here on purpose, not guessed at.

What you buy and how you pay

SalesSmyth LLC sells the work on this site, through its Stripe account. Prices are public. They are on the services page and repeated in the terms.

  • A single piece is agreed after a conversation, then paid by a Stripe invoice from SalesSmyth LLC.
  • A retainer is paid through on-site checkout, or after a booked conversation by Stripe invoice.
  • The repurposing add-on is added to the invoice for a piece or a retainer.

Cancelling and rescheduling

A retainer is month to month, so you are never locked in. A single piece is a one-time purchase. The rest of this section is what is settled and what is not.

How much notice is required

Pending: the notice period has not been set.

How to cancel or reschedule

Write to wendi@wendihenry.com. Pending: whether a booking or a retainer can also be changed from your account or from the booking confirmation.

What happens to unused pieces

Unused pieces do not roll over to the next month. The capacity is reserved for that month and ends with it. Your voice profile stays with you.

Late cancellations and no-shows

Pending: no fee for a late cancellation or a missed booking has been set.

If I cancel

If I am away, a backup team covers the work. It covers absences. It does not replace me.

Pending: what you get back if SalesSmyth LLC cancels a booked session or a month of work has not been set.

Exceptions

Pending: none have been set.

Refunds

Pending: the refund policy has not been settled. It will say what comes back after a cancellation, and how long it takes to reach the payment method it came from.

If a refund matters to your decision, ask before you buy.

Questions about a refund

Write to wendi@wendihenry.com.